Privacy Policy
Privacy Policy
At Love Your Case, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.loveyourcase.com (“the Site,” “we,” “our,” or “us”).
1. Collecting Personal Information
When you visit our Site, we collect details about your device, browsing behavior, and order information needed to process your purchase. We may also collect information if you contact our customer support team. Any data that identifies you as an individual is referred to as “Personal Information.”
a. Device Information
Examples of data collected:
- Browser version
- IP address
- Time zone
- Cookie information
- Pages viewed
- Search terms
- Interactions on our website
Purpose of collection: To ensure the Site functions correctly, improve user experience, and perform analytics for optimization.
Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our website host and analytics partners, including Shopify.
b. Order Information
Examples of data collected:
- Full name
- Billing and shipping addresses
- Payment details (credit/debit card info)
- Email address
- Phone number
Purpose of collection: To process orders, arrange shipping, manage payments, issue confirmations, detect fraud, and send promotional offers (if opted in).
Source: Directly from you during checkout or when contacting us.
Disclosure: Shared securely with Shopify and payment processors.
c. Customer Support Information
Examples of data collected:
- Name
- Phone number
- Message content
Purpose of collection: To assist you with inquiries or requests.
Source: Directly from you via email, chat, or contact form.
2. Using Personal Information
We use your personal information to:
- Process and deliver your orders
- Provide customer service and updates
- Improve store experience and offerings
- Send promotions (if opted in)
- Protect against fraudulent transactions
We do not sell or rent your personal data to any third party.
3. Cookies
Cookies are small data files stored on your device. We use them to remember preferences, analyze traffic, and improve your browsing experience.
You can disable cookies in your browser settings, but some features may not work properly.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy—typically until your order and return period are complete—unless required longer by law.
5. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly.
6. Contact Us
If you have any questions or concerns, contact us at:
Love Your Case
Email: sales@loveyourcase.com
Website: www.loveyourcase.com